Returns & Exchanges
At 72hours, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't a perfect fit, we are here to help you find your next favorite piece or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals are intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing